General Mgr Customer Service Ground Ops-LAS Jobs

General Mgr Customer Service Ground Ops-LAS Duties

Position Information: Northwest Airlines is seeking a qualified candidate for the position of General Manager Customer Service Ground Operations in our Customer Service division of the Ground Operations department. This is a full time position located in Las Vegas Nevada.

Responsibilities: Responsible for establishing productivity levels for assigned employees maintaining cost controls ensuring availability of equipment and supplies and attaining all operating goals. This position will provide direction to assigned area and be accountable for all activities at the station.

Qualifications: Bachelor’s degree or equivalent experience preferred. 6-8 years customer service experience 6-8 years supervisory experience 4-6 years line operations experience. Airline operations e...
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Communication Skills
Applicants must be able to deliver a clear and accurate message in a manner that is appropriate for the individual or audience. It also includes the ability to share information openly and honestly in a respectful way. Actively listening and presenting concepts in an organized fashion which enables an understanding of your message is one of the keys to effective communication skills. Additionally, you should be able to communication in a calm fashion during stressful situations.