Customer Sales Officer Jobs
Customer Sales Officer Duties
This role is available to Hong Kong residents or to those who hold valid working visas or permits.
In this role, you will be among the first agents in the worldwide Cathay Pacific network to present our warmth and professionalism to our customers via the phone in Cathay City Reservations Office or face to face at Peninsula Ticketing Office. You will be working at the Reservations & Ticketing Office to provide one-stop total service from general enquiries to complete a booking sale. To help you work professionally, training will be provided to you in operating our advanced reservations system and bringing about 100% customer satisfaction.
Educated to HKCEE standard or above with a pass in English (Syllabus B), you should possess a pleasant telephone manner, good spoken English... more position detail >>
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Aviation
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Flexibility and Adaptability Applicants must be extremely flexible and adaptable. As an employee in the aviation industry you may be required to work in many different locations, environments, schedules, with different people, and even on different aircraft types. Your work schedule may change monthly and the people you work with may change daily. The types of service provided are different depending on the company, product, service, location, flight length, destination, service levels, and customer amenities. You must also be willing to relocate to domicile to which you are assigned if it is a requirement of the job.
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