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Orientation & Training
The goals of an orientation
program for new employees are to
help them become familiar with
the business environment, build
a sense of commitment and learn
what the organization has to
offer and what it expects in
return. In middle-sized or large
companies, it may be divided
into two components, a formal
presentation about the
organization, conducted by human
resources staff, and a
departmental orientation. In a
small company, both parts will
be conducted by the immediate
supervisor. A basic organizational
orientation should cover six
topics:
- An overview of the company?s
history, mission and market
positioning;
- A description of its philosophy
and objectives, and the
importance of each employee in
attaining those objectives;
- General industry information and
special terminology.
- An explanation of the company?s
structure and unique features.
- An outline of company
performance standards, rules,
expectations, policies,
procedures and safety and
security practices, and
- A description of benefits and
employee services.
The departmental orientation
should be conducted by the
department manager, who should
introduce the employee to
coworkers and review the
department?s structure,
reporting relationships,
specific duties, work schedule
and rules. The manager may
delegate to another worker the
responsibility for acquainting
the employee with office
equipment, the telephone system
and other specialized resources. |
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